Moon Palace Golf & Spa Resort - Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Moon Palace Golf & Spa Resort - Cancun

Free Wi-Fi
Parking

Off-site parking

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Air conditioning

Air conditioning in public areas

All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Paid kids club

Overview

Situated near Cristo Rey Church, Universidad Anahuac Cancun and Plaza Quinta Alegria, the tranquil Moon Palace Golf & Spa Resort offers a private swimming pool, a sun terrace and a night club. The property opened in 2000 and features traditional architecture.

Set close to beautiful beaches close to a rainforest and palm trees.

Moon Palace Golf & Spa Resort offers a spectacular view to its guests.

The venue is notable for the good location within a 10-minute drive to Cancun International airport.

Rooms

The rooms in Moon Palace Golf & Spa Resort come with a work desk, coffee/tea makers, a laptop-compatible safe, a mini-refrigerator and a seating area. The guestrooms look out on the river. The rooms have luxurious decor.

Eat & Drink

A fine selection of international dishes is served at the signature restaurant. Guests can quench their thirst at Poolside bar with a favorite drink.

Services

The hotel offers a lift, a barber shop and a cash machine along with a conference room, a business centre and an exhibition space to fulfill the needs of all travelers.

Relax

Offering a spa area, a solarium and a treatment room as well as Turkish bath, facials and beauty therapy, the hotel ensures a pleasant stay. Various activities, including cycling, volleyball and diving, are available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible at a location nearby.

Number of rooms:   2103.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Aqua fitness
  • Cycling
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Paid cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Ocean view
  • Resort view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Rooftop terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    19.0 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Moon Palace Golf & Spa Resort photos Room Concierge Level Ocean View
Club King Room
Bed type: King-size bed
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Room facilities
    Grand Deluxe Double Room
    Bed type: Double bed or Sleeping arrangements for 3 persons
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    Deluxe|Grand Deluxe Room Resort View

    Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
    Special Single Room
    Bed type: 1 Single bed or King-size bed or Double beds
    Size: 45 m²
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    • Air conditioning
    • Shower
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    Standard|Grand Room, Jetted Tub, Resort View

    Room facilities
      Triple Room
      Bed type: Sleeping arrangements for 3 persons
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      Triple room

      Moon Palace Golf & Spa Resort photos Room Wellness Suites
      Suite
      Bed type: 1 Single bed or Double bed or Sleeping arrangements for 4 persons
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      Suite|SUITE SWIM UP

      Room facilities
        Moon Palace Golf & Spa Resort photos Room Wellness Suites
        Two-Room Suite
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        Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
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        Standard|Quadruple room

        Moon Palace Golf & Spa Resort photos Room Junior Suite Golf Course
        Junior Suite
        Bed type: Twin beds or Double bed or Sleeping arrangements for 3 persons
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        Moon Palace Golf & Spa Resort photos Room Family Deluxe
        Family Room
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        Moon Palace Golf & Spa Resort photos Room Family Deluxe
        Family Two-Bedroom Room
        Bed type: 1 Single bed or Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
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        Room facilities
          Moon Palace Golf & Spa Resort photos Room Superior Deluxe
          Superior Deluxe Single Room
          Bed type: 1 Single bed or Double bed or Sleeping arrangements for 4 persons
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          • Air conditioning
          • Shower
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          Room facilities
            Moon Palace Golf & Spa Resort photos Room Superior Deluxe
            Superior Deluxe Triple Room
            Bed type: Sleeping arrangements for 3 persons
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            Moon Palace Golf & Spa Resort photos Room
            Superior Room
            Bed type: 1 King-size bed or 2 Double beds
            Size: 45 m²
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            • Air conditioning
            • Shower
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            Room facilities
              Superior Junior Suite
              Bed type: 1 Single bed or Double bed
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              Junior Suite|Superior Junior Suite Golf View

              Moon Palace Golf & Spa Resort photos Room
              Deluxe Double Room
              Bed type: Double bed or Sleeping arrangements for 4 persons or Sleeping arrangements for 3 persons
              Size: 45 m²
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              • Air conditioning
              • Shower
              — Less information+ More information

              Deluxe|DOUBLE DELUXE-RESORT-VIEW

              Room facilities
                Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
                Deluxe King Room
                Bed type: King-size bed
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                Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
                Deluxe Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Check Prices
                — Less information+ More information
                Moon Palace Golf & Spa Resort photos Room Wellness Suites
                Deluxe Suite
                Bed type: Double bed or Twin beds or 1 Single bed or Sleeping arrangements for 4 persons
                Check Prices
                — Less information+ More information

                Suite|SUITE 1 PERSON-DELUXE-GARDEN VIEW

                Moon Palace Golf & Spa Resort photos Room Wellness Suites
                Presidential King Suite
                Bed type: King-size bed
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                Room facilities
                  Presidential Two-Bedroom Suite
                  Bed type: Double bed or Sleeping arrangements for 3 persons
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                  Suite|Presidential Suite, 2 Bedrooms, Jetted Tub

                  Room facilities
                    Moon Palace Golf & Spa Resort photos Room Wellness Suites
                    Ambassador Suite
                    Bed type: 1 Single bed or Double bed
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                    Moon Palace Golf & Spa Resort photos Room
                    Deluxe Family Room
                    Bed type: 2 Double beds and 1 Single bed or 1 Single bed or Double bed
                    Size: 45 m²
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Deluxe|Deluxe Family

                    Room facilities
                      Moon Palace Golf & Spa Resort photos Room Family Deluxe
                      Deluxe Family Two-Bedroom Room
                      Bed type: Sleeping arrangements for 4 persons or Double bed or Sleeping arrangements for 3 persons
                      Check Prices
                      — Less information+ More information
                      Moon Palace Golf & Spa Resort photos Room Wellness Suites
                      Wellness Suite
                      Bed type: Sleeping arrangements for 4 persons or 1 Single bed or Sleeping arrangements for 3 persons
                      Check Prices
                      — Less information+ More information
                      Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
                      Luxury Room
                      Check Prices
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                      How to reach hotel

                      hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
                      Show big map »

                      Hotel Address:

                      Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

                      Get directions
                      City Center
                      • Cancun
                        19.0 km
                      Airports
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Number of rooms:
                        2103

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

                      According to guest reviews, the hotel has been rated as
                      Best Family Hotels in Mexico

                      Use Badge

                      Moon Palace Golf & Spa Resort Location

                      Legend
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                      • Airports
                      • Underground stations
                      • Train stations
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                      • Tourist attractions
                      • Museums
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                      • General

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                      What's nearby

                      Tourist attractions

                      • Wet n' Wild Park - 4.4 km

                      Local attractions

                      • Playa Delfines - 10.1 km
                        Cancun 77710Mexico
                      • Museo Sensorial del Tequila - 15.0 km
                        Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                      • El Eden Ecological Reserve - 15.6 km
                        CancunMexico
                      • Playa Marlin - 14.9 km
                        CancunMexico
                      • Tres Rios Ecopark - 15.5 km
                        Carretera Cancun - Playa del Carmen Km. 40, Cancun

                      Near the hotel

                      • Tulum Avenue - 1.3 km
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Number of rooms:
                          2103

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Mexico

                        Use Badge

                        Hotels nearby
                        Oasis Cancun Hotel
                        4 stars
                        12 km
                        Cities nearby

                        Moon Palace Golf & Spa Resort Reviews

                        Guest reviews are submitted by our customers after their stay at Moon Palace Golf & Spa Resort

                        Average guest rating

                        7.8out of 10
                        Fabulous
                        Based on 93 reviews

                        Rating by category:

                        Location
                        8.6
                        Rooms
                        9.5
                        Service
                        9.2
                        Value
                        8.8
                        Dining
                        9.0

                        Guest reviews

                        • 1.8

                          Resort itself was beautiful and most of staff was amazing.

                          However, i did forget about a pair of sunglasses that we're in a case mixed in my clothes in my suitcase. And when I got home I found the case but no glasses, which means someone had actually gone thru my clothes and the glasses themselves were not cheap. Also as an incentive you are given 1500 credit, to find out that in the store you can only use it on 3 things which are beach bags, white rubber watches or 75 towards sunglasses and you pay difference. So you cannot use these towards anything that you may actually want like hats or shirts or souvenirs. And to top it off I ended up with food poisoning and missing out on the last day and half of my vacation stuck in my room. So don't think I would ever come back or if I would recommend this resort to anyone.

                        How to reach hotel

                        hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
                        Show big map »

                        Hotel Address:

                        Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

                        Get directions
                        City Center
                        • Cancun
                          19.0 km
                        Airports
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Number of rooms:
                          2103

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Mexico

                        Use Badge