Moon Palace Golf & Spa Resort - Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Moon Palace Golf & Spa Resort - Cancun

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Water slides

Tennis court

Golf course

Diving

Cycling

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

Moon Palace Golf & Spa Resort boasts positioning close to Wet'n Wild Cancun, El Rey Ruins and Dolphin Discovery Isla Mujeres, offering 2238 rooms and featuring an outdoor swimming pool, a sun terrace and a pool area. The hotel opened in 2000 and remains an example of traditional architecture in Cancun ever since.

Set close to beautiful beaches close to a rainforest and palm trees. Thanks to a bus stop nearby, the comfortable hotel is well connected with other parts of Cancun.

Guests can reach Moon Palace Golf & Spa Resort by car from Cancun International airport in 10 minutes.

Rooms

Moon Palace Golf & Spa Resort offers non-smoking rooms with luxurious décor featuring a work desk, a balcony, central heating, a patio and a mini-refrigerator. Many rooms feature a spectacular view of the Caribbean Sea. Bathrooms are fitted with terry bathrobes, a hairdryer and free toiletries.

Eat & Drink

The signature restaurant serves special international meals. The large disco bar offers Wi-Fi, board games and billiards.

Services

Hotel services include ironing service, 24-hour security and medical service maintained by multilingual staff.

Relax

A nightclub, an indoor swimming pool and water slides are available for guests' enjoyment. Cycling, volleyball and diving as well as a fitness center, aqua fitness and a gym will help travelers keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   2238.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Diving
  • Cycling
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Mini golf
  • Volleyball

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room
  • Paid kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Paid cabanas
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Ocean view
  • Resort view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 16 may stay at the price of USD 63 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    19.0 km
Airports
Train Stations
  • House of Culture
    18.2 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2238

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Moon Palace Golf & Spa Resort photos Room Junior Suite Golf Course
Junior Suite Golf Course
Bed type: Double bed or 1 Single bed
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information

Strategically located on the grounds of our Jack Nicklaus Signature Golf Course, golfers in particular will appreciate our Junior Suite with a spectacular golf course view. This room category also includes a private golf cart for personal use; the ideal way to get around the Moon Palace complex. Designed for 2 adults with one king bed, this guestroom also features a double whirlpool tub, separate seating area and large screened terrace.

Room facilities
    Moon Palace Golf & Spa Resort photos Room Family Deluxe
    Family Deluxe
    Bed type: 2 Double beds and 1 Single bed or Double bed or Sleeping arrangements for 4 persons
    Size: 90 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    2 connecting Superior Deluxe Garden view rooms. One room with a king bed and connecting rooms with 2 double beds.

    Room facilities
      Moon Palace Golf & Spa Resort photos Room Wellness Suites
      Wellness Suite
      Bed type: Double bed or Twin beds
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information

      Moon Palace Golf & Spa Resort now offers health-conscious guests a new concept through our new Wellness Suites in the Sunrise section of Moon Palace.

      Room facilities
        Moon Palace Golf & Spa Resort photos Room Superior Deluxe
        Superior Deluxe
        Bed type: Double bed or Sleeping arrangements for 4 persons
        Size: 45 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Relax and unwind to the calming sound of surf wafting through your balcony door. Our Superior Deluxe room features spectacular views of the turquoise Caribbean waters.

        Room facilities
          Moon Palace Golf & Spa Resort photos Room Concierge Level Ocean View
          Concierge Level Ocean View
          Check Prices
          — Less information+ More information

          A true indulgence, the Concierge Level welcomes 2 adults with an abundance of additional resort amenities, including upgraded L’Occitane bath amenities, private beach lounge chair area, private candlelight dinner, and nightly petit fours with your turndown service. This guestroom also features a double whirlpool tub, and a fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.

          Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
          Deluxe Resort View
          Bed type: Double bed or Sleeping arrangements for 4 persons
          Size: 45 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Designed for up to 4 guests, including children and infants (4-17 yeasr old), the Deluxe Resort View provides a panoramic view of the lushly landscaped Moon Palace resort from your private balcony. You can relax in the luxurious double whirlpool tub while enjoying a cocktail from the mini bar.

          Room facilities

            How to reach hotel

            hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
            Show big map »

            Hotel Address:

            Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

            Get directions
            City Center
            • Cancun
              19.0 km
            Airports
            Train Stations
            • House of Culture
              18.2 km
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              2238

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Mexico

            Use Badge

            Moon Palace Golf & Spa Resort Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Wet n' Wild Park - 4.4 km

            Local attractions

            • Playa Delfines - 10.1 km
              Cancun 77710Mexico
            • Museo Sensorial del Tequila - 15.0 km
              Blvd. Kukulcan km 12.5, zona hotelera, Cancun
            • El Eden Ecological Reserve - 15.6 km
              CancunMexico
            • Playa Marlin - 14.9 km
              CancunMexico
            • Tres Rios Ecopark - 15.5 km
              Carretera Cancun - Playa del Carmen Km. 40, Cancun

            Near the hotel

            • Tulum Avenue - 1.3 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of rooms:
                2238

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in Mexico

              Use Badge

              Hotels nearby
              Oasis Cancun Hotel
              4 stars
              12 km
              Cities nearby

              Moon Palace Golf & Spa Resort Reviews

              Guest reviews are submitted by our customers after their stay at Moon Palace Golf & Spa Resort

              Average guest rating

              7.8out of 10
              Fabulous
              Based on 93 reviews

              Rating by category:

              Location
              8.6
              Rooms
              9.5
              Service
              9.2
              Value
              8.8
              Dining
              9.0

              Guest reviews

              • 1.8

                Resort itself was beautiful and most of staff was amazing.

                However, i did forget about a pair of sunglasses that we're in a case mixed in my clothes in my suitcase. And when I got home I found the case but no glasses, which means someone had actually gone thru my clothes and the glasses themselves were not cheap. Also as an incentive you are given 1500 credit, to find out that in the store you can only use it on 3 things which are beach bags, white rubber watches or 75 towards sunglasses and you pay difference. So you cannot use these towards anything that you may actually want like hats or shirts or souvenirs. And to top it off I ended up with food poisoning and missing out on the last day and half of my vacation stuck in my room. So don't think I would ever come back or if I would recommend this resort to anyone.

              How to reach hotel

              hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
              Show big map »

              Hotel Address:

              Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

              Get directions
              City Center
              • Cancun
                19.0 km
              Airports
              Train Stations
              • House of Culture
                18.2 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of rooms:
                2238

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in Mexico

              Use Badge